Our Mission Statement
The mission of Universal Property & Casualty Insurance Company and the Red Elephant is to deliver exceptional service and value to you, our customer. We offer smart solutions, financial security and peace of mind. The wisdom of the Red Elephant guarantees that we never forget our most important job, serving our customers. The Red Elephant and Universal Property & Casualty are always ready to stand by your side.
Universal Property & Casualty Insurance Company is dedicated to providing unsurpassed service to its agents and our customers. When you call Universal Property & Casualty, you will not talk to a voice mail system. A well-trained representative is ready to help.
Underwriters are always available. Universal Property & Casualty is committed to processing all claims quickly and efficiently with every effort made to furnish the client with immediate service.
We pride ourselves on personal attention, servicing each customer's claim as if s(he) were a member of our own family. Our goal is to give our customers the quickest turnaround time possible on all claims.